1. Listening: “When people talk, listen completely. Most people never listen.” – Ernest Hemingway

2. Storytelling:“Storytelling is the most powerful way to put ideas into the world today.” – Robert McAfee Brown

3. Authenticity: “I had no idea that being your authentic self could make me as rich as I’ve become. If I had, I’d have done it a lot earlier.” – Oprah Winfrey

4. Transparency: “As a small businessperson, you have no greater leverage than the truth.” – John Whittier

5. Team Playing: “Individuals play the game, but teams beat the odds.” – SEAL Team Saying

6. Responsiveness: “Life is 10% what happens to you and 90% how you react to it.” – Charles Swindoll

7. Adaptability: “When you’re finished changing, you’re finished.” – Ben Franklin

8. Passion: “The only way to do great work is to love the work you do.” – Steve Jobs

9. Surprise and Delight: “A true leader always keeps an element of surprise up his sleeve, which others cannot grasp but which keeps his public excited and breathless.” – Charles de Gaulle

10. Simplicity: “Less isn’t more; just enough is more.” – Milton Glaser

11. Gratefulness: “I would maintain that thanks are the highest form of thought, and that gratitude is happiness doubled by wonder.” – Gilbert Chesterton

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